Torridge Trees Privacy Policy 24/10/2023
Our contact details:
Name: Torridge Trees
Address: 3 St Annes Road, Exeter, Devon, EX1 2QD
Phone Number: 07989970050
E-mail: Torridgetrees@gmail.com
The type of personal information we collect:
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details – email, phone number, address, name)
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Your Name, contact details and address are collected so that we may organise delivery to you.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your Consent:
You are able to remove your consent at any time. You can do this by contacting Torridgetrees@gmail.com
It is necessary to collect your information so that we are able to arrange delivery of your goods.
Your data will NOT be passed on to any third parties outside of Torridge Trees.
Torridge Tree employees will have a record of your address for the purpose of delivering your goods. This will be listed using an encrypted messaging service for security purposes.
How we store your personal information:
Your information is securely stored.
We keep contact information on our database for reference purposes. We will then dispose of your information if you wish us to do so. All information will then be erased from our files.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Torridgetrees@gmail.com if you wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at Torridgetree@gmail.com or Call 07989970050
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 111
ICO website: https://www.ico.org.uk